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Valeo Tech @ssist

All technical information just two clicks away

Valeo's Technical Assistance

The Valeo Technical Assistance

 

As a leader in providing innovative, reliable products and solutions to all automakers worldwide, Valeo knows that there are times you need that same reliability in service and support. 

Valeo experts ant Valeo Tech’Care team are ready to help you with both day-to-day requests and unexpected issues.

Valeo Tech@ssist

Why Valeo Tech @ssist?

We are committed to providing fast, courteous and professional post-sales technical support, product upgrades, and repair services to our customers. 

Technical support engineers and Tech’Care specialists are standing by to assist you with your product questions. 

For emergency situations, product support is available 24 hours a day, 7 days a week in free access on Valeo Service' websites, Tech @ssist section (self-help resources such as fitting instructions, expert knowledge libraries with technical bulletins and webinars).

Game changing service innovations

Tech @ssist' services

A quick and intuitive part search engine

Thanks to Valeo Tech @ssist, finding the right Valeo product reference has never been faster or more intuitive. 
By using the TecDoc® database, mechanics can find Valeo product details with ease, including technical features, automaker compatibility information and product images. Users can search by vehicle type (brand, model or version), Vehicle Identification Number (VIN) or product. To increase the speed with which users get access to parts, Valeo has included an autocomplete feature for input fields.

 

All technical information in one place

Valeo’s technical information, including technical service bulletins, instructions and installation videos are now available in a single location and open access for immediate consultation.
Valeo has observed that the ability to search for technical information specific to each spare part is essential for its partner users. That is why Valeo Tech @ssist provides access to technical information based on product references to increase efficiency and reduce the risk of errors.

On-demand technical training modules

Training is crucial in the increasingly technology rich sector of automotive maintenance. And yet, in 73% of independent garages, not a single employee has received training of any kind in the last 12 months (GiPA repairer survey, 2017). Ongoing training for professionals is particularly challenging due to a lack of time and the difficulty of interrupting mechanics’ everyday routines. To overcome these limitations, Valeo has made online training modules available via Valeo Tech @ssist.

Smart search engine

Search engine valeo techassist